Privacy Policy
Your privacy and data protection are our top priorities
Welcome to PickMyTask. This policy describes our approach to dealing with personal data of PickMyTask users ("you" or "yours"). In India, PickMyTask is provided and controlled by PURPELYX INNOVATIONS PRIVATE LIMITED (U62010TS2025PTC199525) ("we" or "us").
This policy applies when you use PickMyTask websites, mobile applications, products, content or services (collectively "Platform" or "PickMyTask"), or when you contact us. The policy does not cover how we handle information about our candidates, employees or business partners.
Users that request or receive help for day to day tasks via PickMyTask are referred to as "Users", and individuals who provide these services to Users are referred to as "Buddies".
What information we collect
We collect three categories of information about you: information you provide, information we collect automatically, and information we obtain from other sources.
We do not collect information about your racial or ethnic origin, political opinions or membership of any political association, religious or philosophical beliefs, trade-union membership, genetic data, or data concerning a person's sex life or sexual orientation.
Information you provide
Registration and User information may include first name, phone number, email, country, and city. Where permitted or required by law, we may collect your selfie image for liveness checks, national ID numbers and social media accounts for safety purposes, as well as emergency contact numbers.
Buddy information may include Buddy's full name, phone number, email, profile picture, skills, proof of identity, state identification numbers, ID document (including driving license, passport, pan card), proof of residency, home address, date of birth, gender, taxation identifier number, relevant insurance, right to work, criminal record, payment or banking information, and other documents which may be required by applicable regulation.
User generated content that you choose to upload on PickMyTask, such as comments, ratings, and reviews.
Information we collect automatically
Location information: We collect users' location data to enable tasks, provide user support, ensure safety, detect fraud, and comply with legal requirements.
Transaction information: We collect transaction information related to the services provided via PickMyTask, including amount charged, payment transaction information, date and time the service was provided.
Usage information: We collect data about your use of our Platform, such as access dates and times, features or pages viewed, Platform crashes and other system activity.
Device information: We collect information about the device you use to access PickMyTask, such as your device name, brand and model, user agent, IP address, mobile carrier, network type, and other technical data.
How we use your information
1. To enable you to use PickMyTask
- • Enable users to maintain an PickMyTask account, request and provide services
- • Verify Buddies' right and ability to provide services via PickMyTask
- • Prevent and combat unsafe or unlawful behavior, fraud and other violations
- • Provide user support, handle user complaints
2. To improve and develop features and products
- • Perform testing, research, data analysis, development and machine learning
- • Collect your feedback
3. To promote PickMyTask
- • Send you marketing communications and ads
- • Provide you with personalized content and advertising
- • Organize contests, events, and referral programs
4. To protect rights and comply with legal requirements
- • Respond to law enforcement requests, government inquiries, subpoenas, court orders
- • Protect the rights and interests of the PickMyTask group, our users, or the public
How we share your information
With other Users
We share certain information about users to enable the scheduling and provision of tasks. User information shared with Buddy includes name, profile picture, rating, task location, and contact information.
With service providers
We may share your personal information for business purposes with providers of payment processing, user support, background checks, identity verification, insurance, cloud storage, and other essential services.
Your rights and choices
Accessing and updating your information
You may access, review and update your information in your account settings or by contacting us.
Deleting your account and data
You can delete your account through the app settings or by contacting our support team.
Marketing communications
You can opt out of marketing emails, messages, and calls at any time.
How we protect your information
Security Measures
We take reasonable and appropriate technical, legal, and organizational security measures to protect your personal information. Our security processes are developed in accordance with the ISO/IEC 27001:2013 standard, and we regularly review our security measures to consider available new technology and methods.
Contact us
Please contact our Grievance Officer at /contact. We will respond to you consistent with applicable laws and subject to proper verification of your account and identity.
For users in India:
PURPELYX INNOVATIONS PRIVATE LIMITED
HNO 1-60/8/A&B 3RD FL, KN, SQUARE, OPP "THE PLATINA"
Gachibowli, Seri Lingampally, K.V.Rangareddy
Telangana - 500032 IN
Corporate Identification Number: U62010TS2025PTC199525