General Terms of Use

Last updated on 26 June 2025

Welcome to PickMyTask, a mobile application and platform operated by PURPELYX INNOVATIONS PRIVATE LIMITED, a company incorporated under the laws of India. These Terms of Use ("Terms") govern your access to and use of the PickMyTask mobile application, website, and services (collectively, the "Platform"). Throughout these Terms, the terms "PickMyTask", "we", "our", or "us" refer to the Platform and the company operating it. By accessing or using the Platform, you agree to be bound by these Terms, as well as our Privacy Policy and any other applicable policies. If you do not agree to these Terms, you must not use the Platform.

Our privacy practices are described in Privacy Policy.

1. Do Tasks Your Way. Get Help Your Way.

Our business model

PickMyTask is a hyperlocal task-sharing app that helps you get things done by connecting you with people around you who are ready to help. When User posts a task they offer their price. The Buddy who sees the tasks can either agree to the offered price or make a counteroffer.

The Customer is free to choose the Buddy from the list of Buddy who indicated their interest in accepting the task. A separate agreement is formed between the Buddy and the Customer, when the Customer accepts the proposal.

The Customer must pay the Buddy the price that both of them agreed on via the Platform. This agreed price includes all charges associated with the task (fees, levies, taxes, etc.). PickMyTask doesn't participate and doesn't in any way affect the settlement between the Buddy and the Customer.

PickMyTask status

PickMyTask is a technology company that does not provide any services ("Services"). These Services are provided by independent Buddy with the use of our Platform. Any decision to offer or accept the Services is an independent decision made in each user's sole discretion at user's own risk. PickMyTask does not direct or control Buddy generally or in their provision of the Services.

Fees and Payments

For Buddy

PickMyTask may charge Buddy a membership/subscription fee for using the Platform. We may change the membership/subscription fee amount from time to time. Your continued use of the Platform will constitute your acceptance of the updated fees.

For Customer

We may charge a platform fee for each completed task.

2. Your PickMyTask Account

Account registration

To access the functionality of the Platform, you must create an account with us. To register, you must be at least 18 years old and have the authority to enter into a contract with us and use the Platform. When you create an account, you must provide accurate and up-to-date information about yourself.

Maintaining your account

You must promptly update your details if they change. If your mobile number changes, notify us as soon as possible. You may not authorise others to use your account. You must maintain security of access to your device and secrecy of your login information. You will be responsible for all activity that occurs under your account.

Account termination

You may delete your account at any time. You can do it in the app settings or by contacting user support. Accounts that have been inactive for over 3 years may be deleted.

3. Your safety

At PickMyTask, the health and safety of our both users, Customers and Buddies is our top priority. We take reasonable steps to maintain a secure and trustworthy platform.

Platform Safety Measures

  • Document Verification: All Buddies are required to submit valid identity documents before they are approved to provide services on the platform.
  • Spot Checks: We may perform random verification checks to ensure the Buddy account is being used by the person who registered.
  • Customer Verification: In some cases, Customers may be asked to undergo liveness checks or submit a government-issued ID number for identity verification.

Emergency Assistance

If you feel your health or personal safety is at risk, please use the SOS Button in the app:

  • 112 - Emergency Helpline (All-in-One)
  • 100 - Police Emergency
  • 108 - Medical & Ambulance Emergency

4. Buddy's Obligations

By providing the Services as a Buddy, you represent, warrant, and agree that:

  • You possess a valid buddy's subscription/membership and all required permissions and authorizations to provide the Services
  • You will not provide the Services while under the influence of fatigue, alcohol or drugs
  • You will not discriminate against Customers
  • You will not request any additional payment in addition to the price agreed on
  • You will be responsible to calculate, charge and pay all applicable taxes

5. Buddy and Customer Communications

You should treat other PickMyTask users with respect. You can only communicate with other users for the purposes related to the Services. Communication should end when the Service is complete, unless it is to return a lost item.

6. PickMyTask Communications

We may send you operational notification about your account or Services you've provided, updates about PickMyTask and the Platform, request for feedback, and marketing communications.

7. What you can't do on the Platform

You must not use the Platform to:

  • Do anything illegal
  • Do anything that violates these Terms or any other Platform rules
  • Transfer or sell your account, password or identification to any other party
  • Impersonate another person or disguise your identity
  • Solicit others to engage in illegal or dangerous activities
  • Stalk, threaten, or harass others
  • Upload any content which is inaccurate, inappropriate, or illegal
  • Undermine the Platform's operations or security

8. PickMyTask's rights

We have the right to investigate any suspected breach of these Terms. We might determine to temporarily or permanently suspend or terminate your account if you are in material or repeated breach of these Terms.

9. Your content

You are responsible for the information, files and images (collectively, "Content") that you make available on the Platform. We do not own your Content. By making content available on the platform you grant PickMyTask a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive subscription to use your Content.

10. Intellectual Property

The Platform contains Content owned or subscribed by PickMyTask, which is protected by copyright, trademark, patent, trade secret, and other processes. PickMyTask grants you a limited, non-exclusive, non-transferrable, revocable licence to access and use the Platform on your personal device only.

11. Indemnity

You agree to defend, indemnify and hold PickMyTask and its affiliates, subsidiaries and their officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses arising out of your use of the Platform.

12. Liability

To the maximum extent permitted by law, in no event shall PickMyTask be liable to you or anyone for any direct, indirect, punitive, economic, future special, exemplary, incidental, consequential, or other damages or losses.

13. Resolving disputes

These Terms shall be governed by and interpreted in accordance with the laws of India. In the event of any dispute, both parties agree to first attempt to resolve the matter amicably. If the dispute cannot be resolved amicably within 30 days, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Hyderabad, India.

14. Changes to these Terms or the Platform

We may make changes to these Terms or the Platform from time to time. When we update the Terms, we will post their latest version in our app and our website.

15. General

We promise to provide the Platform to you with reasonable skill and care. Note, however, that we provide the Platform "as available" or "as is".

16. Contacting PickMyTask

You can contact us via our contact page or email us at [email protected].

PURPELYX INNOVATIONS PRIVATE LIMITED, HNO 1-60/8/A&B 3RD FL, KN, SQUARE, OPP "THE PLATINA", Gachibowli, Seri Lingampally, K.V.Rangareddy, Telangana - 500032 IN, Corporate Identification Number U62010TS2025PTC199525.